After-sale service
We prioritize the free promotion or replacement of new technologies, materials, and processes used by our company in the future development of new products on user devices.
1. After the equipment is put into operation, the quality assurance period shall be based on the contract and lifelong service shall be provided.
2. If the equipment malfunctions, respond within 2 hours and arrive at the site within 24 hours; Resolve the problem regardless of the cause and resume equipment operation as soon as possible; During the warranty period, free maintenance spare parts and services will be provided.
3. We promise to provide long-term spare parts and ensure timely supply, with high-quality and affordable prices. Provide prompt support to customers in emergency situations.
4. Responsible for free on-site debugging of equipment.
5. Responsible for providing free training for equipment operators.
6. Establish customer profiles and conduct regular follow-up visits.
Address: No. 6 Changchun Street, Yongji Economic Development Zone, Jilin City City, Jilin Province
Tel: +86-0432-64205855
Fax: +86-0432-64205533
E-mail: jilinyiji@126.com